Privacy Policy

1. Types of Information We Collect

The Family Room collects two basic types of information – personal information and anonymous information. We collect the following categories of information:

  • Registration information you provide when you create an account, including your first name and surname, gender, date of birth, email address, username and password.
  • Information sent either one-to-one or within a limited group using our message, video or similar functionality, where we are permitted by law to collect this information.
  • Information you provide to us when you use our sites and applications or when you link your profile on a third-party site or platform with your registration account.
  • Location information when you visit our sites or use our applications, including location information either provided by a mobile device interacting with one of our sites or applications, or associated with your IP address, where we are permitted by law to process this information
  • Usage, viewing and technical data, including your device identifier or IP address, when you visit our sites, use our applications on third-party sites or platforms or open emails we send


2. How We Collect Your Information

  • We collect information you provide to us when you register with us, respond to customer surveys, or otherwise interact with us. Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.
  • We collect information through technology, such as cookies, Flash cookies and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms.
  • We acquire information from other trusted sources to update or supplement the information you provided or we collected automatically. Local law may require that you authorize the third party to share your information with us before we can acquire it.


3. Use of Your Information by The Family Room

The Family Room, Inc. will be the data controller for your information, which will be collected for for the following purposes:

  • Provide you with the products and services you request
  • Communicate with you about your account or transactions with us and send you information about features on our sites and applications or changes to our policies
  • Consistent with local law and choices and controls that may be available to you:
    • Send you offers and promotions for our products and services or third-party products and services
    • Personalize content and experiences on our sites and applications
    • Provide you with advertising based on your activity on our sites and applications and on third-party sites and applications.​
  • Optimize or improve our products, services and operations
  • Detect, investigate and prevent activities that may violate our policies or be illegal


4. Sharing Your Information with Other Companies

We will not share your personal information outside The Family Room except in limited circumstances, including:

  • When you allow us to share your personal information with another company, such as:
  • Electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services
  • Directing us to share your personal information with third-party sites or platforms, such as social networking sites


5. Your Controls and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

  • You may correct, update and delete your registration account
  • You may change your choices
  • You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you
  • You may choose whether to receive targeted advertising from many ad networks, data exchanges, marketing analytics and other service providers here
  • You may request access to the personal information we hold about you and that we amend or delete it and we request third parties with whom we have shared the information do the same


You may exercise your controls and choices, or request access to your personal information, by following instructions provided in communications sent to you. Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences. If you have questions regarding the specific personal information about you that we process or retain, please contact us at info@thefamilyroom.biz.

6. Children’s Privacy

We recognize the need to provide further privacy protections with respect to personal information we may collect from children on our sites and applications. When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:

Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information. You and your child input all of the initial information.


In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children


Limiting our collection of personal information from children to no more than is reasonably necessary to participate in an online activity
Giving parents access or the ability to request access to personal information we have collected from their children and the ability to request that the personal information be changed or deleted

7. Data Security, Integrity and Retention

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

8. Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.

Notice to California Residents: If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of The Family Room to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.