General Connection Issues
Uploading Homework Failed
The app is data intensive and runs best on Wi-Fi.
Uploading homework can take a few minutes over slower connections. Make sure the connection is not lost during upload. If it is, try uploading the assignment again.
When you are connected to another family member, you cannot upload a homework assignment. You have to disconnect, upload and then call the person back. We’re working on this – and getting better.
My Child Can’t See the Same Assignments I Can
Content is segmented by age. You can choose the assignments that are age appropriate for the child you are interacting with using the drop down menus at the top of the Homework section.
The Family Room
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